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Before you contact us, please check if your question/concern can be answered on our FAQs page.

Please give us your 4 DIGIT ORDER NUMBER. If you do not have your order number, please give us the FULL NAME OR ADDRESS you put down on your order. We strive to answer customer emails within 24 hours or faster within weekdays.

If you do not receive our email response within 24 hours, please check your Promotion or Spam mailbox, or contact us:info@petsloverscarts.com

Please note, we are currently experiencing processing and shipping delays.